Do guests have to be finished and leave the Zoo by 8:30 p.m.?
Timed tickets are available until 8:30 p.m. nightly. The Zoo’s trick-or-treat route entrance will close at 9 p.m. and guests must exit the Zoo by 10 p.m.
What about rain or cold weather?
This is a rain or shine event. The cast and crew will be in place to greet you no matter the weather. Bring rain or cold-weather gear. A limited number of rain ponchos and other clothing items will be available for sale at the main gift shop. In the rare case of inclement weather, the Zoo will post any closing announcements on social media and at lousvillezoo.org.
Can you see animals during Boo at the Zoo?
While you may catch a glimpse of some of our animals, most of the Zoo’s animal ambassadors will not be viewable in the evenings so they can rest and maintain their regular schedules.
Is Boo at the Zoo held on Halloween night?
No, the last night of the event is Sunday, October 27, 2024.
Do regular daytime Zoo hours change?
Yes. On Boo at the Zoo nights, the Zoo gates close early at 3 p.m. with guests allowed to stay until 4 p.m. This early closing allows the Event Team time to prepare for the event. The gates will reopen at 5 p.m. for Boo at the Zoo.
Is smoking permitted?
No. For the safety of our guests, smoking (including e-cigarettes) is prohibited anywhere on Zoo grounds during this after-hours event.
Do kids have to wear costumes?
No, but kids are encouraged to wear costumes to enhance the experience.
Can adults wear costumes?
Adults may wear costumes, but we ask that they be family-friendly, not scary. As this event caters to children, adults may NOT wear costume masks that cover the entire face. The Zoo reserves the right to ask adults to remove full-face costume masks.
Is there off-site parking or a Zoo shuttle?
Our nightly capacity eliminates the need for off-site parking or a Zoo shuttle. Parking is easy and convenient in the Zoo’s lot and included in your ticket price. Please do not park anywhere other than the Zoo’s parking lot or off Zoo grounds unless directed by a member of the Louisville Zoo staff.
Where do we park? Is there a cost?
Parking is easy and convenient in the Zoo’s parking lot and included in your ticket price. Please do not park anywhere other than the Zoo’s parking lot or unless directed by a member of the Louisville Zoo staff.
Are gift shops and concessions open?
Yes, some gift stands are open and will sell fun glow items, cloth trick-or-treat bags and more. Members get 10% off select items. Select concession stands will be open and selling snacks and beverages including beer, wine and frozen co*cktails. Louisville Zoo members get a 10% discount. Member Discount does not apply to sale items or alcohol.
Are strollers and wheelchairs available for rental?
Yes, the Louisville Zoo rents strollers, wagons and wheelchairs (limited number) from the front plaza. A limited quantity of electric wheelchairs is available during Boo at the Zoo. Advanced reservations for an electric wheelchair can be made online to ensure availability. Any remaining unreserved fully charged electric wheelchairs are available on a first come first served basis. For more information and prices, click here.
What other Zoo tips, and safety guidelines should I be aware of?
Click here for information on Zoo policies regarding balloons, skateboards, alcohol, behavior inside the Zoo and more. Help us be “green” and bring your own treat bag or purchase a reusable bag at the Gift Shop (while supplies last). And please help make your Halloween more wildlife-friendly by buying sustainable palm oil candy. (See Sustainability section below for more info)
Are tickets available anywhere other than online at LouisvilleZoo.org?
Tickets are available at louisvillezoo.org. Meijer is also offering Anytime Tickets at select locations. See the Meijer section below. All other tickets are only available through the Zoo’s website, louisvillezoo.org.
May I get a refund or exchange my ticket for another date if something comes up?
Boo at the Zoo is a rain or shine event. There are no refunds or exchanges for this important fundraiser.
Are there any discount tickets available?
Corporate Ticket Club member employees can purchase discounted (night-specific) tickets online. Zoo members receive a discount on tickets. Meijer is also offering Anytime Tickets at select locations. Learn more below!
